Return and refund policy
Return Policy
We want you to be fully satisfied with your purchase. If you are not happy with your order, you may return eligible items under the following conditions:
✅ Returns Accepted:
- Within 7 days of delivery
- Item must be unused, in original packaging, and with all tags intact
- Proof of purchase (order confirmation or receipt) is required
🚫 Non-Returnable Items:
- Used, damaged, or customized products
- Items marked as "Final Sale" or "Non-Returnable"
🔁 Refund Process:
- Once we receive and inspect the return, refunds will be processed within 5–7 business days
- Refunds are made to the original payment method
📦 How to Return:
- Contact our support team at thecolorcubs@gmail.com
- Provide order details and reason for return
- We’ll guide you through the return process